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Just to add a bit to this thread, ive worked in main dealers for 20 years and about 6-7 years ago the motor industry brought out VHC's, vehicle health checks, if a customer comes in for a bulb to be renewed and the vehicle goes into the workshop then they are obliged to carry out a health check on the vehicle. If that car has a fault on it, say a bald tyre and goes 2 miles down the road and has a catastrophic blow out and the garage did not notice it or inform the customer of it then they become lialble or negligent.However what garages have used these VHC's for is "upsell", the mechanic, service advisor and department s will be on a 'upsell' bonus based on how many extras they sell to the customer, hence why you have been advised of renewal of plugs, filters, belts etc.One thing I will say though is that it would probably cost £70 for an oil and filter change and remember the free vhc, as opposed to £200 for what is described as a service but is really just an oil and filter change and vhc!
Just to add a bit to this thread, ive worked in main dealers for 20 years and about 6-7 years ago the motor industry brought out VHC's, vehicle health checks, if a customer comes in for a bulb to be renewed and the vehicle goes into the workshop then they are obliged to carry out a health check on the vehicle. If that car has a fault on it, say a bald tyre and goes 2 miles down the road and has a catastrophic blow out and the garage did not notice it or inform the customer of it then they become lialble or negligent.
However what garages have used these VHC's for is "upsell", the mechanic, service advisor and department s will be on a 'upsell' bonus based on how many extras they sell to the customer, hence why you have been advised of renewal of plugs, filters, belts etc.
One thing I will say though is that it would probably cost £70 for an oil and filter change and remember the free vhc, as opposed to £200 for what is described as a service but is really just an oil and filter change and vhc!
