took my son (almost 19 years old) and his mate (21 years old but looks about 25) to asda to get some larger they have on special offer at the moment. i sat in the car while they went in for the cans. they came back out 10 minutes later saying asda refused to serve them believing them to be too young, as i said earlier his mate is 21 but looks older and my son looks all of 18.
i said no bother i\'ll go in and get them, when i went in and got the cans i was descended upon by 3 staff telling me to put them back as they could not serve me believing the drink was for minors. i explained their ages but to no avail, i demanded to see a manager and explained the situation all over again. she said they would be breaking the law if they sold the drink to myself. i told her the drink was for consumption in my own home and as such their age was irrelevant, still no joy. i told her we as a family spend over £100 per week there and if they refused to serve me they would loose my custom (around £5000 - £6000 per year) i was then told to leave the premises which i did, they\'ve just lost a good customer.
i understand the difficulties in assessing ages but it is obvious to anyone these lads were \"of age\" but then to refuse to serve me in the manner in which they did beggars belief. a letter to their head office will be in the post tomorrow.
i said no bother i\'ll go in and get them, when i went in and got the cans i was descended upon by 3 staff telling me to put them back as they could not serve me believing the drink was for minors. i explained their ages but to no avail, i demanded to see a manager and explained the situation all over again. she said they would be breaking the law if they sold the drink to myself. i told her the drink was for consumption in my own home and as such their age was irrelevant, still no joy. i told her we as a family spend over £100 per week there and if they refused to serve me they would loose my custom (around £5000 - £6000 per year) i was then told to leave the premises which i did, they\'ve just lost a good customer.
i understand the difficulties in assessing ages but it is obvious to anyone these lads were \"of age\" but then to refuse to serve me in the manner in which they did beggars belief. a letter to their head office will be in the post tomorrow.
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