Anyone waiting of parcels through citylink? I'm waiting for a rod that should have been delivered on the 7th through a next day service and still waiting.
I even went through to try and collect to which they replied "cant help you sir" I then arranged for a saturday delivery which I was told would happen. Saturday came so I phoned customer services to confirm it was on and they told me it wasn't?????
To cut a long story short, they now won't answer the phones to anybody, you can't email them and they have even locked the gates at the depot to customers trying to collect! For a national delivery company to stick its head in the sand like this I think is absolutely shocking.
With xmas only a week away I think a lot of people are going to be disappointed if they don't get their parcels in time.
Maybe Santa should be called in early????
I even went through to try and collect to which they replied "cant help you sir" I then arranged for a saturday delivery which I was told would happen. Saturday came so I phoned customer services to confirm it was on and they told me it wasn't?????
To cut a long story short, they now won't answer the phones to anybody, you can't email them and they have even locked the gates at the depot to customers trying to collect! For a national delivery company to stick its head in the sand like this I think is absolutely shocking.
With xmas only a week away I think a lot of people are going to be disappointed if they don't get their parcels in time.
Maybe Santa should be called in early????
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