broadband etc

[Charlton]

after many years with Virgin who are now getting far to expensive and in Feb the loyalty bonus of £10 is being taken off I am looking for a new provider, who uses what and what do you get for your money

[Phil83]

Depends what you're using it for Alan. Are you on fibre with virgin?

[Charlton]

Depends what you're using it for Alan. Are you on fibre with virgin?

no not on fibre, cable, need package including TV phone sky sports 1 & 2 and BT sport and broadband

[Phil83]

Cable and fibre the same thing bud. I would talk to their retention team and tell them you're thinking of leaving before exploring other options. Other than that, I'd probably say bt is your best bet. I've been with virgin for years and have experienced shocking service and performance elsewhere

[tonybax]

my bill has just dropped through the door and I am now looking for another provider cos its getting out of hand . its like taking out another mortgage lol

[Pighunter]

Get yourself cable broadband and a android box 😄

[spongebob]

Dont go wi bt we had nowt but bother with the connection and service. ..why can't I just talk to a call centre staff that I can understand and can understand me lol . Broadband is running slow and dropping out of signal (phasing out) because servers cant handle what bt claim to provide. ..... told this by the engineer who tried to sort fibre optic for us!!!!

[Juliogeordio]

Cable and fibre the same thing bud. I would talk to their retention team and tell them you're thinking of leaving before exploring other options. Other than that, I'd probably say bt is your best bet. I've been with virgin for years and have experienced shocking service and performance elsewhere

Virgin transmit all of their tv, phonecalls and Internet through that one fibreoptic white wire that's installed Alan. Generally speaking there is little interference on the line so you get faster Internet speeds than using a regular phone line through companies like bt. Issue is they are a little more expensive. As said, try their retention team first

[kayos]

Lynn is with Virgin, she threatened to leave for BT and got £13 a month knocked off!

[nunthorpe mag]

I've been with Virgin for years sometimes its better the devil you know

[The Great Wallsendo]

Alan stick with Virgin...it's the best of the lot. Big Kahuna bundle is 65quid all in...no cheaper than Sky but cable broadband is by far superior

[KeithB]

Keep at them Alan, I managed to get £20 discount for life.

It bugs me they give new customers 1/2 price for 6 months, mention that when you threaten to leave.

[g.ordon]

I've got that virgin package rip off like, talk unlimited included, but not, wor lass has to hang up before 60 minutes to avoid even more costs

[catch22]

What you tend to find its that loads of people threaten to leave them in hope of them giving you a good deal to stay. The trick is go all the way and arrange a disconnection (30 days notice) so they know you are serious, however after a day or so they will be back onto you asking why you left and is there anything they can do to keep you. I have done it for the past two years and got great deals. Also if you do agree on a contract get them to guarantee that they won't put it up within the 12 months. of course there could be an element of risk in that they just let you go but I doubt it very much. Plus BT's Internet is nothing compared to Virgin. Good luck.

[Charlton]

Cable and fibre the same thing bud. I would talk to their retention team and tell them you're thinking of leaving before exploring other options. Other than that, I'd probably say bt is your best bet. I've been with virgin for years and have experienced shocking service and performance elsewhere

already done that