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Aye I've used them for years, had a couple of games go missing over xmas but they replaced without any fuss. Seems a bit silly printing on the outsdie of the parcel exactly what's inside but I suppose they have to for customs.
I got a PS2 Memory card off them that was faulty,they sent me a new one next day delivery,they said just to bin the old one lol,I had previously spent alot of money with them so maybe they were'nt that bothered
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