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i find no matter what or where your buying some ppl have there off days,,nice 1 minute then not the next its hard to work with the public and keep a smile every day
aye like billy,s in north shields because he does the bait in front of you so you know what your getting ,unlike some other shops makes a big difference in the winter months
i bought 5 bags of rag a few weeks ago in a certain shop on the outskirts of newcastle and because the lady that served me went into a back room to get my ragworm i decided to weight it when i got home and found that the total weight of the actual worms was short of what i had paid for so its billys for me from now on
i bought 5 bags of rag a few weeks ago in a certain shop on the outskirts of newcastle and because the lady that served me went into a back room to get my ragworm i decided to weight it when i got home and found that the total weight of the actual worms was short of what i had paid for so its billys for me from now on
Happened to me once as well, bait was done in the back and was just a bag of mush when I checked (back at home).
I like Billys, especially when he's wearing his clowns suit and big shoes, doing cartwheels & backflips as he serves you. He got me with a squirty flower in his lapel last week....hilarious. I mean he's even got a comedy dwarf to help him in the shop! Now thats what I call service
I could understand people sticking with local shops and its good to be supporting them but for me for tackle and advice Hardys great lads cant help you enough sea or freshwater, its worth a visit as there own little museum is interesting.
The reason I first went was because I broke my fly rod when I told the guy he got on the phone to international rescue out the back guy came up and just asked me what happened how long I had it and give me a new one and we where talking about a 350 quid rod,then I mentioned my casting problem and he offered the wife a cupa and a seat while he gave me a casting lesson on the pond outside, now that's service
Can i turn this the other way what adout the misrible so called anglers??that blank you on marks and when you ask "Caught out" you get Na..And last year wile fishing whitley pipe a very popular site member completely blanked me when asked "how did you get on"when leaving..must of been deaf
the staff at billys is always happy and give out plenty info. between me and steve there is over 80 years experience and we do not mind sharing it.
I must admit i had a customer today who i spent 45 mins explaining the type of gear he needs to start sea fishing, for him to tell me he was buying a reel of ebay for 0.99.
This type of customer really gets my goat, If you want to buy a reel from ebay ask for a 3D picture.
But joking aside if you had a complaint you should have spoke to me, you can even phone up and tell me who it was even if it was me ,and i will sort it out.
But i know both of my staff give out correct info and tell customers about marks etc, and where and how to fish certain marks, how a place is fishing and we will even tell you if nowt is getting caught.
We do not force onto or sell items to anglers that they do not need.
I also have plenty of knowledge of course fishing and even spend time showing anglers how to fish with a pole and i do not charge money like certain local commercial ponds.
Thank you lads for your comments.
hope to see you on the beach
I've always found that Andy Rutherford has always gave good, sound advice if anyone has needed it....He's a top angler too, so will always give you TRUE up-to-date info on where's fishing.
He knows rods, tackle etc inside out - if Andy doesn't know it - it aint worth knowing!
Top bloke, and all the kit you could ever need for sea fishing in his shop....
used billys for years now cracking bloke spot on shop always happy to help.would highy recomend.Never once not been made welcome.not sure where coming from with this thread like "doj"
Here fishy fishy!!!!!!!!!!
best fish 13lb 4 0z boghall feb 08 avtar pic
next best 9lb tynemouth march 07
next best 7lb 6 0z railway hole dec 07
Can i turn this the other way what adout the misrible so called anglers??that blank you on marks and when you ask "Caught out" you get Na..And last year wile fishing whitley pipe a very popular site member completely blanked me when asked "how did you get on"when leaving..must of been deaf
dealing with money paying customers is one of the most thankless jobs you'll ever do...can only speak from my experiences of Whitley Bay and North Shields IE: Temples/Frasers now Lewis' and Billys I've never had a bad experience and I'm deffo in no clique LOL
Ooh a new vid!
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used billys for years now cracking bloke spot on shop always happy to help.would highy recomend.Never once not been made welcome.not sure where coming from with this thread like "doj"
Why have you inverted my name in commas? Most people who know me know it's my nickname and I'm fairly well known even by one or two on here? I think it's a good nickname "Darren". Anyway, fair point, you may me be showing off your prowess in English grammar so not to worry.
You don't look like an English teacher, by the way.
The point of the thread was to provoke discussion as I know a stack of anglers that would never visit a certain shop, or another shop for this very type of reason. If you need any clarification on where I'm coming from PM me and I will wilfully help you (and explain my personal experience reflected by others too) - with or without your inverted commas.
Can i turn this the other way what adout the misrible so called anglers??that blank you on marks and when you ask "Caught out" you get Na..And last year wile fishing whitley pipe a very popular site member completely blanked me when asked "how did you get on"when leaving..must of been deaf
could name some names here but i am not, and they are all so called top anglers, and will not give you the time of day when fishing and think they own the place.
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