I'd like to express my thanks to Jackie at Whitby Angling Supplies for her excellent customer service.
Following a return to boat fishing I needed a few bits and pieces
I placed an order late on Monday night, received it on Wednesday morning. There was a slight problem which I highlighted in an email. I'd received the wrong size hooks on some of the hokki but said I'd just re-tie on larger hooks she replied whilst on her holidays and then today a pack of hooks arrive free of charge.
Alot of people like to name and shame when things go wrong so I think it's only fair to thank and highlight when things go right.
Following a return to boat fishing I needed a few bits and pieces
I placed an order late on Monday night, received it on Wednesday morning. There was a slight problem which I highlighted in an email. I'd received the wrong size hooks on some of the hokki but said I'd just re-tie on larger hooks she replied whilst on her holidays and then today a pack of hooks arrive free of charge.
Alot of people like to name and shame when things go wrong so I think it's only fair to thank and highlight when things go right.
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